Get In Touch

Questions? Ask freely.

We respond to every message within one business day. Members jump the queue.

Direct Channels

Email: hello@peptideplug.co

Hours: Mon–Fri, 9 AM – 6 PM CT

Members Discord: 24/7 community channel

Common Questions

Do you ship internationally?

We ship to the US, Canada, UK, and EU. Customs duties are the buyer's responsibility.

What does "research use only" mean?

Our products are sold as research-grade chemicals for in-vitro lab work. They are not approved for human consumption. See the full disclaimer.

How is purity verified?

Every batch is tested by a third-party lab using HPLC and mass spectrometry. COAs are downloadable from each product page.

Can I cancel my membership?

Yes — anytime, from your account dashboard. Pro-rated refunds are not issued, but access continues through the paid period.

How are orders packaged?

Cold-chain packaging with ice packs (gel or dry ice as needed) and tamper-evident seals. Tracked overnight or 2-day shipping.